Privacy Policy

1. Introduction

Goganize ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Data We Collect

Account Information: We collect your name, email address, and organization details when you sign up or are invited to a workspace.

Business Data: Our AI features process business metrics, transaction IDs (e.g., charge_id), and monitoring data from external sources like New Relic and Tap API. This data is strictly isolated per organization.

Usage Data: We may collect information about how you interact with our app to improve our AI models and user experience.

3. How We Use Data

We use your information to provide AI-driven business insights, facilitate communication within your organization, and ensure the security of your transactions. We do not sell your personal or business data to third parties.

4. Data Security

We implement industry-standard security measures, including encryption and secure organizational silos, to prevent unauthorized access or disclosure of your sensitive business information.

5. AI and Automation

Our AI processing is designed with "Data Privacy by Design." AI queries are scoped specifically to your organization's Merchant IDs to prevent cross-merchant data leakage.

6. Contact Us

If you have questions about this policy, please contact us at support@goganize.com.